Terms and Conditions
OVERVIEW
This website is owned and operated by Donfi & Co. By accessing and using our website at https://donfi.co (the “Website”), you agree to comply with and be legally bound by these Terms and Conditions. The terms “you” and “User” refer to anyone who accesses the Website. Please be aware that as you navigate our site, you may encounter links to other websites that are governed by their own terms of use. When using those sites, you are subject to the specific terms posted therein. In the event of any conflict between these Terms and any other terms, the latter will prevail for those specific pages. Donfi & Co. reserves the right to modify these Terms at any time without prior notice. Changes will be published on this website under “Terms & Conditions.” Your continued use of the Website following any changes signifies your acceptance of the modified Terms. Therefore, we recommend reviewing these Terms periodically.
Use of the Website
Donfi & Co. grants you a non-exclusive, non-transferable, limited license to access and use the Website for personal, non-commercial purposes, as long as you comply with these Terms. The content available on the Website, including but not limited to text, data, reports, opinions, images, graphics, animations, and videos (the “Content”), is intended solely for your personal use. You may not copy, reproduce, modify, create derivative works from, or store any part of the Content without express prior written consent from Donfi & Co. All Content is the exclusive property of Donfi & Co. or its licensors and is protected by copyright and intellectual property laws. Any trademarks, service marks, or logos displayed on the Website are proprietary to their respective owners. Unauthorized use of these Marks or any Content is strictly prohibited. For permission requests regarding any Content, please contact us at sales@donfi.co. You agree not to use the Website for any unlawful activities and to respect Donfi & Co.’s proprietary interests.
Registration
During the registration process, you must choose a username and password and provide accurate, complete, and current information. Failure to do so may result in immediate termination of your access to the Website.
Limitation of Liability
You are fully responsible for all activities conducted under your account while using the Website. If you are dissatisfied with the Content or the Website, your sole remedy is to discontinue your use. The Website and Content are provided “as is,” without any warranties of any kind. Donfi & Co. does not guarantee the accuracy, completeness, or reliability of any information accessed through the Website. We disclaim all warranties, express or implied, including those of merchantability, fitness for a particular purpose, and non-infringement. Donfi & Co., its affiliates, and licensors will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.
Links to Other Websites
You may encounter links to third-party websites through the Website. These links are provided for your convenience, and Donfi & Co. is not responsible for the content or operation of such sites. A link to a third-party website does not imply endorsement by Donfi & Co. of that website or its content. You are responsible for assessing the use of any content on linked websites.
User Content
By submitting material to the Website, you grant Donfi & Co. a non-exclusive right to use that material in our publications. You are solely responsible for the content you submit, and Donfi & Co. is not liable for any user-generated content. We reserve the right to review, edit, or delete any content deemed inappropriate. You may not submit promotional materials without our prior written consent. You agree to indemnify Donfi & Co. from any liabilities resulting from your breach of these Terms.
Payments, Cancellation & Refunds
All purchases made through the Website are non-refundable. Donfi & Co. shall not be liable for any loss or damage resulting from the decline of any transaction due to exceeding the preset limits set by our acquiring bank. Once an order is processed, it cannot be canceled.
Additional Legal Terms
This Agreement remains in effect until terminated by either party. Either party may terminate this Agreement by providing notice via phone or email. Donfi & Co. may discontinue or modify the Website or its services at any time. This Agreement constitutes the complete understanding between the parties regarding the Website and supersedes all prior agreements. If any provision is found to be invalid or unenforceable, the remaining provisions will continue in full effect. This Agreement is governed by the laws of the Philippines and any applicable international laws. Any disputes shall be resolved in the appropriate courts of the Philippines. All rights not expressly granted are reserved.
Anti-Hacking Provision
You agree not to use this Website for any prohibited purposes, including but not limited to: (1) violating any laws or regulations; (2) employing automated devices to access or copy any part of the Website; (3) bypassing any security measures; (4) interfering with the proper operation of the Website; or (5) attempting to gain unauthorized access to any part of the Website. Any violation of these terms may result in immediate termination of your access.
Terms, Conditions and Delivery Time
To verify compatibility, please check that the device meets the following specifications:
- NFC Capability: The device must have an integrated NFC chip.
- Operating System Requirements: Ensure that the operating system is Android 4.4 or above, or iOS 13 or above.
- Device Proximity: The NFC function must be active and accessible at close proximity (approximately 4 cm or less).
- NFC Reader App: For some Android devices, an NFC reader app may be required to initiate the wristband’s functionality.
Sample List of NFC-Enabled Devices Compatible with DonFi Wristbands
Apple iPhone Models
- iPhone 7 and newer (all models, including SE 2nd generation and newer)
Samsung Models
- Galaxy S series: Galaxy S7 and newer
- Galaxy Note series: Galaxy Note 8 and newer
- Galaxy A series: Galaxy A3 (2016) and newer (select models)
- Galaxy Z series: Galaxy Z Fold and Z Flip series
Google Pixel
- Pixel 1 and newer (all models)
OnePlus
- OnePlus 6 and newer (all models)
Oppo
- Oppo Find series: Find X, X2, X3, and newer models
- Oppo Reno series: Select models with NFC support
Xiaomi
- Mi series: Mi 3 and newer (select models)
- Redmi Note series: Some models, including Redmi Note 8 Pro, Note 9 Pro, and newer
Huawei
- P series: Huawei P10 and newer
- Mate series: Mate 10 and newer
Other Brands (with NFC-enabled models)
- Nokia: Nokia 3, Nokia 6, and select newer models
- Sony Xperia: Xperia XZ1 and newer
- Cherry Mobile: Select NFC-capable models (check model specifications)
- Vivo: Vivo X50 Pro and newer (select models)
Please note that NFC compatibility can vary by region or model variant. For specific compatibility, refer to your device’s user manual or check the NFC capability in the device’s settings.
It is the full responsibility of buyers or resellers to ensure that their devices are NFC-enabled and compatible with DonFi wristbands prior to purchase. If a device is not NFC-compatible, we will not accept returns due to incompatibility issues. Additionally, any units or items returned without prior video evidence showing product defects will be considered default and will not be accepted. Verifying NFC capability before purchasing is essential, as DonFi and its affiliates are not liable for issues arising from inadequate compatibility checks.
What is the Shipping and Delivery Time Frame?
When placing your order, please consider our standard delivery window for most products:
10-14 Days
- If your order hasn’t arrived within this time, feel free to reach out with your order number, and we’ll be happy to assist in expediting the process.
Is Free Shipping Available on My Order?
- Yes! We offer free shipping on some orders. Please carefully check the wristband categories, and promos that we offer.
Terms and Conditions for Online Payment Collection
These terms and conditions (“Terms”) govern the online payment collection process conducted by DonFi. By proceeding with the payment, you agree to these Terms. Please read them carefully before completing your transaction.
1. Compliance with Philippine Laws
DonFi complies with all applicable laws and regulations in the Philippines, including but not limited to the following:
- Data Privacy Act of 2012 (RA 10173): Ensures the confidentiality, integrity, and security of personal data.
- Electronic Commerce Act of 2000 (RA 8792): Governs electronic transactions and ensures the legality of electronic documents and signatures.
- Consumer Act of the Philippines (RA 7394): Protects consumer rights, including transparency and fairness in transactions.
2. Data Collection and Privacy
By completing the payment process, you agree to the collection, storage, and processing of your personal data for the following purposes:
- Processing your transaction securely.
- Verifying your identity and payment details.
- Providing after-sales support, such as order tracking and customer service.
Your data will be stored securely and used solely for purposes related to your transaction, in compliance with the Data Privacy Act of 2012.
3. Payment Processing
All payments made through our platform are facilitated by secure third-party payment gateways. DonFi does not store sensitive payment information such as credit card numbers or bank details.
- Payments are final and non-refundable unless otherwise required by law.
- In case of failed transactions, please contact our customer support team immediately.
4. User Responsibilities
By using DonFi Pay, you acknowledge and confirm the following:
- The information provided during the transaction is accurate and complete.
- You are the authorized owner or user of the payment method utilized.
- Any misuse or fraudulent use of the payment system will be reported to authorities under the Revised Penal Code of the Philippines.
5. Liability
DonFi will not be liable for:
- Any technical issues or failures during the payment process caused by third-party service providers.
- Unauthorized use of your payment information due to your negligence or failure to safeguard it.
6. Dispute Resolution
For any disputes or concerns regarding payments, contact DonFi Customer Support immediately. All disputes will be resolved in accordance with Philippine laws and regulations.
7. Amendments
DonFi reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or platform.
Contact Information
For questions or concerns about these Terms or the payment process, you may reach us at:
- Email: sales@donfi.co
- Or contact us directly in our social media pages
By proceeding with payment, you confirm that you have read, understood, and agreed to these Terms and Conditions.